Complaints Procedures

Arden Forest Ultrasound hopes you will have a pleasant and worth while experience during your scan, however should we not meet your expectations, you can request a Patient satisfaction survey request from fill in the form: from this form we will supply you with an official complaint form to fill out.

If you would rather speak to us in person please call 07867 504607 and leave a message and someone will call you back. We aim to respond to all complaints within 2 days.

Please note by providing your details you are agreeing to us holding these details about you on file, but they will only be used for improving the service and communicating details about your complaint or appointment.

If you prefer you can provide feedback via our anonymous survey:  Click here: